Return Policy

Please take a moment to review our return and replacement policy before placing an order.

Handmade & Custom Products

All our products are handcrafted and made to order. Due to the custom nature of our items, returns or exchanges are not accepted once production has started.

Damaged or Incorrect Items(Important)

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos or videos for verification.

Replacement Policy

Once verified, we offer replacement only. Refunds are not available for handmade or custom-made items.

Non-Returnable Items

Customized or personalized products
Items with customer-provided text or designs
Products damaged after delivery
Used or altered items

Order Cancellation

Orders cannot be canceled once production has begun. Please review all details carefully before confirming your order.

Shipping Costs

Shipping fees are non-refundable. Replacement shipments may include additional shipping charges.

Need Help?

If you have any questions about our return policy, feel free to contact us. We’re always happy to help 🤍